OTHER FAQs

Do I have to use RemServ insurance?

Not at all. You have the option to keep your insurer – we will simply budget for the annual premium you need to pay your insurer so you can make the most of your pre-tax salary.

Comprehensive insurance must be held as part of a novated lease, regardless of whether you take out a policy through RemServ or you arrange through your own insurance provider.

You can select a BP or Ampol card to purchase your fuel, you can even have multiple cards if that suits you best. We then pay your fuel card balance on a monthly basis from your RemServ account, providing you with a cashless way to always keep your car full of fuel.

Please note the following fees are applicable:-
BP or Ampol: No monthly or transaction fee

Other FAQs

More questions? Check out the rest of our FAQs below and if you need further assistance you can contact us. We’re here to help.

What happens at the end of the novated lease?

Before your novated lease expires, we will be in touch to discuss what direction you would like to take at the end of your novated lease, these include:

  • Take out a new novated lease.  Upgrade to the latest model to continue enjoying the convenience and potential tax savings of a novated lease.
  • Refinance the car.  Extend the arrangement of your current car by refinancing the residual amount with one of the novated leasing panel’s financiers.
  • Keep the car. Purchase your current car by paying the residual amount.

Is servicing my vehicle included in a novated lease?

Yes it is. What’s more, with a fully-maintained lease all you have to do is drop off your car at a service centre or repairer of your choice, and instruct them to call us. Our team of dedicated mechanics will then negotiate the price and services required on your behalf to ensure you get the best deal possible.
Our knowledgeable novated leasing experts have answers to most common questions: Check out our full FAQs list.

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Call 1300 73 14 29