Support Hub

Update your contact details

What does this do?

Updating your contact details ensures that we have the most current information to reach you regarding your salary packaging account.

Accessing your contact details

Go to your profile settings, which can be found at the bottom right of your dashboard. The “Settings” text will be accompanied by a gear icon. Follow this link to access your settings, and then select “My details”.

My RemServ How to Update Your Contact Details Steps

Updating/adding your mobile number

  1. Select "Contact mobile number".
  2. Follow the prompts to enter a new mobile number.

My RemServ How to Update Your Contact Details Steps

Updating/adding your home address

  1. Select "Home address".
  2. Follow the prompts to enter a new home address.

My RemServ How to Update Your Contact Details Steps

Verifying your identity

You will be redirected to your browser to receive a one-time passcode for verification. You will be able to choose whether you prefer to receive your OTP via email or mobile during this stage.

My RemServ How to Update Your Contact Details Steps

Confirming changes

After each update, review the changes to ensure accuracy.