Support Hub

Welcome to the My Maxxia Support Hub

Explore Our Guides

Video Guides

FAQs

style

quick-links-container

More Convenience, More Control

Welcome to your one-stop shop for all things My RemServ. Whether you're looking to navigate the My RemServ apps, manage your benefits, or troubleshoot an issue, our Support Hub is here to empower you with the tools and information you need. Explore our video guides, comprehensive resources, and detailed FAQs to make the most out of your My RemServ experience.

style

three-col-text

https://www.youtube.com/watch?v=qslJsCrMGtI

Video Guides

style

semicircle-image, right, sp-car-video-section

Guides

Account Management

default

Update your contact details

Updating your contact details ensures that we have the most current information to reach you regarding your salary packaging account.

Read guide

default

Update security/login details

Updating your account and login details helps maintain the security of your account and can make accessing the app more convenient.

Read guide

default

Update your bank account

Updating your nominated bank account changes where reimbursements, claims, and all other salary packaging funds are sent.

Read guide

style

hub-article

Claiming benefits

default

Make a claim and view claims history

Learn how to make a claim

Read guide

style

hub-article

Novated Lease

default

Track your novated lease running costs

Tracking your novated lease running costs helps you monitor expenses related to your leased vehicle and ensure you're staying within your budgeted amounts.

Read guide

default

View novated lease overview

Viewing your novated lease overview provides you with comprehensive information about your leased vehicle, contract terms, and associated running costs.

Read guide

style

hub-article

Frequently Asked Questions

View all FAQs

Why is RemServ changing your digital experience?

We’re revolutionising novated leases by giving our customers unprecedented control with an accessible, user-friendly digital experience that offers real-time tracking, the ability to make adjustments directly, and lightning-fast claims - all with verifiable results and complete visibility.  This isn't an upgrade - it's a transformation from uncertainty to clarity. My RemServ delivers the control, transparency, and efficiency that customers have been desperately seeking.

What does the new digital experience deliver?

It’s designed to put you in control, so you can do more with your money, with confidence. We’re aiming to improve visibility of the information you need to proactively manage your account quicker and easier – so you can get on with more important things.

Do I have to use the app, or website, or both? Will they have the same functionality?

Yes, you can use your account on either the app or website, or both. They are designed to deliver a consistent experience.

style

accordion-faq, faq

/content/RemServ-Lease/au/en/fragments/hub-disclaimer

style

disclaimer